Shipping policy

Shipping Policy – Beyond 2D Creations

Last Updated: [Insert Date]

1. Order Processing

  • Orders are processed within monday to friday (excluding weekends and holidays).
  • Custom or made-to-order items may require additional processing time.
  • You will receive a confirmation email once your order is shipped.

2. Shipping Rates & Delivery

We currently ship within the United States, including Puerto Rico. International shipping may be available in the future.

✅ Domestic Shipping (Puerto Rico & U.S.)

  • Standard Shipping: Estimated delivery within [X] business days.
  • Expedited Shipping: Available at an additional cost.
  • Shipping rates are calculated at checkout based on weight and location.

❌ We Do NOT Ship To:

  • P.O. Boxes for large items
  • Restricted locations (e.g., military bases with special restrictions)

3. International Shipping (Future Expansion)

  • We are not currently shipping internationally. However, we plan to expand in the future.
  • Any international orders placed by mistake will be canceled and refunded.

4. Order Tracking

  • A tracking number will be provided via email once your order ships.
  • If tracking shows delivered, but you did not receive the package, contact the carrier directly.

5. Shipping Delays & Responsibility

  • We are not responsible for delays caused by carriers, customs, or force majeure events (e.g., natural disasters, pandemics).
  • If your package is lost in transit, please contact the carrier first. We will assist where possible but are not liable for carrier issues.

6. Shipping Damage & Missing Items

  • If your package arrives damaged, please take photos of the packaging and product and contact us within 48 hours at [your email].
  • Missing items must be reported within 7 days of delivery.

7. Return to Sender & Incorrect Address

  • If an order is returned due to an incorrect or incomplete address, additional shipping charges may apply to reship.
  • Customers are responsible for ensuring the correct address is entered at checkout.

8. Customs, Duties & Taxes (For Future International Orders)

  • Buyers are responsible for any import duties or taxes imposed by their country.
  • We do not mark items as "gifts" to avoid customs fees.

9. Contact Information

For any questions about shipping, email us at:
📧 beyond2dcreations@gmail.com